If you would like to order from a country that is not listed above, please get in touch with us directly.
We currently work with Amazon to fulfill our orders. When you place an order on our website, Amazon will pick, pack, and ship your parcel using the fastest shipping carrier available. (DDP, La Poste, Fedex, DHL, UPS etc.)
Amazon fulfills orders within 24h after the payment has been processed.
Please remember that the delivery of your order is the responsibility of the shipping carrier (DDP, La Poste, Fedex, DHL, UPS etc.)
Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.
We will send you an email to the email address provided at checkout containing your tracking number as soon as your order has been shipped.